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| 1.
When an order is placed and it clears your credit card companies
bank we give us authorization. Then we setup the order for shipping,
check the stock, then we print a packing slip and pack it for shipping.
We ship once a day between 1 PM and 4 PM Monday-Friday. |
| 2.
It Takes about 2 hours after the order is made, we wait for banking
authorization in the form of an email, then we print packing slip,
and then we pack it. If its after the 2 PM we ship it the next
business day. If the order is made on the weekend after 12 pm Saturday
we ship it on Monday. |
3.
Recently we decided to send all orders out with a tracking number
for every shipment. If you just buy USPS (United States Postal
Service) regular shipping when you buy a product in our store
or do mail order it is shipped with priority mail which comes
with a tracking number. If you do express mail that also comes
with a tracking number and you have to sign for it. If you order
international shipping that also comes with a tracking number
and you must sign for it as well.
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| 4.
The list of nations that we ship to is very large but there are
places that we can not guarantee one is Africa, some places in
the Middle East, some places in south east Asia, China as well,
and some countries in South America. But if you place an order
in the online store and you can select your country then we can
ship there. |
| 5.
We can never tell how long it will take for an order
to reach a customer because it depend on the area where you
live and where the mailing center is in relationship to your
home. The Postal Service does update the tracking information
everyday so we suggest that you always track your item to get
the latest information on where your order is at, this is the
best way to keep up with your orders shipping. Priority Mail
is suppose to take 3 days but the USPS says it may take 3-7
days. Express is next day but the USPS says it may take a little
long if the recipient is outside of the mailing center. For
example if you live outside of the Atlanta's mailing center
it may take a little longer to get to the suburb. You always
get more information at www.usps.com.
International orders are tracked by the local government Postal
Service with the same tracking number that was send to you in
an email. For example if you are in the UK then you would use
Parcel force at this URL:http://www.parcelforce.com/portal/pw/track?catId=7500082
, in Japan you would use Japan Post this URL:http://www.japanpost.jp,
just check your countries mail service using the tracking number. |
| 6.
Signing for and order is a good thing but you don't always have
to sign for the order. If you placed your order with US shipping
only then it will come priority mail which is just a tracking number
but if you spend more then $35 you must sign for it, and that includes
Express Mail, and International Mail, and soon all orders will
require that someone sign for it so make sure you track it and
either you or someone you trust is there when it comes. |
